Return Policy Statement for
Sparkle N Spurs
The RETURN POLICY for SPARKLE N SPURS
is as follows.....
All items shipped directly from Sparkle N Spurs has been looked over and checked for any flaws or damage of any kind before shipping.
JEWELRY ~ Jewelry is a non -returnable item. Jewelry is shipped directly from Sparkle N Spurs and has been looked at when it arrived at our place of business and prior and during packaging. All items have been inspected and have been sent in perfect NEW condidion. Jewelry is non returnable unless it was damaged when you received it by mail travel only, which is almost impossible. Please send pictures of damaged itemn to
CLOTHING~ Not all clothing is shipped directly from Sparkle N Spurs. Some is drop shipped. All clothing shipped directly from Sparkle N Spurs has been inspected and has been sent in perfect NEW condidion. Clothing that has been drop shipped has not been personally inspected however we are guaranteedd by our companies that the items shipped are going out in perfect new condiiotn with no flaws or damage. If you feel you received a damaged item please send pictures and description of problem to An item that is deemed damaged will be picked up with a call label sent to customer and a new item will be sent at no cost to customer.
For all clothing that was received and was an incorrect size, we will exchange at the shipping expense of the customer since it is a size issue and not a damage issue. Please ask about a size if you have a question by sending us an e-mail on our contact page prior to purchase. Most items are true to size and each listing does say of it is true to size or runs small or large. We will not accept back any and ALL clothing items that are exchanged with odor, dirt, stain, tear, perfume, makeup and is not in the exact NEW condition item was sent in to the cutomer. We will hold the unreturnable item until customer pays for shipping back for the same unreturnable item they have sent us. Once paid we will resend the same item back. All items received in the perfect and new condiiton it was sent to cutomer will be exchanged at shipping expense to customer.
BOOTS ~ Most boots are drop shipped by manufacturer. We are guranteed that our customers will receive a brand new unflawed pair of boots if you feel there is damge in any way please send picture with description of problem to
Boots are a true to fit. If you feel the boots do not fit correctly please contact us through our contact page and we will get you a return authorization number. For damaged boots customer will need to pay return shipping and will be reimbursed for shipping upon return of and inspection of boots. Shipping back will be paid by company. On a sizing issue both shipping on return to company and return back to customer will be charged to customer.
HORSE TACK ~ Not all Horse tack and Equiopment is sent direct by Sparkle N Spurs and is drop shipped. All Horse Tack that has been drop shipped has not been personally inspected however we are guaranteedd by our companies that the items shipped are going out in perfect new condiiotn with no flaws or damage. If you feel you received a damaged item please send pictures and description of problem to An item that is deemed damaged will be picked up with a call label sent to customer and a new item will be sent at no cost to customer. Any horse tack that is the wrong color or size must be returned in the same NEW condition it was sent in to customer, in its original packaging, with no dirt, odor, hair or damage. All tack that is returned, as long as it is in the same NEW condition it was sent to the customer in, will be refunded minus the shipping costs it cost Sparkle N Spurs to ship due to shipping fees being included in the items cost, wether it be directly from Sparkle N Spurs or drop shipped from supplier. A refund will be issued after the item has been returned and inspected. Horse Tack is expensive to ship. Please remember this when purchasing your item. Tack that is to be exchanged for different size, color or product shipping will be paid by customer for return to company as well as return back to customer.
BLOW OUT SALE ITEMS AND SALE ITEMS ~ Items that are on sale or on a blow out sale are non -returnable and non-refundable items.